Replace a hardware key with a software key

You can replace your existing hardware Sentinel HL USB dongle or hardlock dongle with a software key.

Before you begin

If you replace a hardlock dongle:

  • Stop the Aladdin HL-Server Service before starting the installation. If required, you can restart the service after the software key has been installed successfully.
  • If you use a Concurrent use license, remove the HLS_IPADDR system environment variable.

Procedure

To replace your hardware key:
  1. Contact our Sales team and provide them with the serial number for which you want to perform the replacement.

    They will ask you to confirm the replacement.

  2. After you confirmed the replacement, complete the steps described in the Use a software key section to activate the PLA 3.0 license on a local computer or a license server.
  3. After successful activation, make sure you return your dongle to Stegmann Systems.