Collect status information

Create a Customer-to-Vendor (.c2v) file to collect information about the computer or license server on which you want to install the PLA 3.0 license.

Before you begin

  • Make sure you have permissions to install programs and to write in the C:\ProgramData directory.

  • If you set up licensing through a license server, make sure the license server and computers running PLA 3.0 are connected via a local network, and port 1947 is open for TCP and UDP connections on all systems.

  • Make sure the PLA License System is available on the computer or license server that should hold the license.

Procedure

To collect status information:
  1. Start the PLA License Key Manager.
  2. On the Collect status information tab, select the Installation of new protection key option, and then select Collect information.
    Collect status information
    Figure 1. Collect status information
  3. Navigate to the directory where you want to save the file, enter your company name as the file name, and then select Save.

What to do next

Send an e-mail with the created Customer-to-Vendor (.c2v) file to our Sales team at sales@bioassay.de. Our Sales team will use this file to provide you with a specific license file (.v2c).